Genuine Curiosity

[Review] Fired Up or Burned Out

It's been a good year for good business books. I just finished Michael Stallard's Fired Up or Burned Out: How to Reignite Your Team's Passion, Creativity, and Productivity, and liked it very much.

The concepts in this book are sound, but the reason I liked it so much is that it contains a lot of stories that help illustrate how the concepts work in real life. For example, one of the concepts discussed in this book is about how to establish and maintain "Connection" in the workplace.

Great coaching

Stallard goes on to tell the story of John Wooden, a basketball coach, and how Wooden fostered a sense of family and commitment within his basketball teams (it's a great story) and went on to become one of the great basketball coaches of the game. Wooden coached some truly great players like Bill Walton and Kareem Abdul-Jabbar during their college years, and made quite an impact. For example, Abdul-Jabbar wrote of Coach Wooden:

"[He] had a profound influence on me as an athlete, but even greater influence on me as a human being. He is responsible, in part, for the person I am today."

The foundation of Wooden's philosophy was to bring together Values, Vision, and Voice and the impact was extremely powerful. He fostered Connection in everyone on the team - not just the stars, and believed in dealing with issues, challenges, fears and disagreements out in the open. I can't do the story justice here, but it's an inspiring example of connecting individuals into a powerful team.

Not-so-great coaching

Stallard follows this with the story of Howell Raines of the New York Times, who had a disastrous reign due to politics, favoritism, and inconsistent application of policies and values. He fostered Connection in the stars of the organization, but alienated everyone else.

What's in your wallet?

Want a quick and easy way to keep track of what's in your wallet in case it gets lost or stolen?

I've scanned my credit cards, drivers license, etc. (front and back) into a PDF file that I have encrypted into a self-extracting ZIP file (with 256-bit AES encryption and a complex passphrase). I have this ZIP file stored electronically so that I can get to it anywhere in the world. That way, if I lose my wallet I can quickly get a list of what was in it, including the contact numbers on the back of the cards.

The ZIP file also contains a scan of my passport in case I lose it while traveling abroad.

I've added a recurring reminder in my calendar prompting me to update the scan from time to time.

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Related items

• Fresh Gear: The flattest wallet ever (5/2/2007)
• Travel Light: I've got the power... (9/25/2006)
• Emergency medical information (8/9/2005)

Freedom to choose

Today's Thanksgiving Day in the US, and I'm spending the day with my family. I'm thankful for many things, not the least of which is our freedom to make choices and take actions that help us become better people.

With that in mind, please enjoy these inspiring thoughts from the late Sybil F. Partridge, called "Just For Today"

"Just for today I will be happy. This assumes that what Abraham Lincoln said is true, that "most folks are about as happy as they make up their minds to be." Happiness is from within; it is not a matter of externals.

Just for today I will try to adjust myself to what is, and not try to adjust everything to my own desires. I will take my family, my business, and my luck as they come and fit myself to them.

Just for today I will take care of my body. I will exercise it, care for it, nourish it, not abuse it nor neglect it, so that it will be a perfect machine for my bidding.

Just for today I will try to strengthen my mind. I will learn something useful. I will not be a mental loafer. I will read something that requires effort, thought and concentration.

Just for today I will exercise my soul in three ways; I will do somebody a good turn and not get found out. I will do at least two things I don't want to do, as William James suggests, just for exercise.

Just for today I will be agreeable. I will look as well as I can, dress as becomingly as possible, talk low, act courteously, be liberal with praise, criticize not at all, nor find fault with anything and not try to regulate nor improve anyone.

Just for today I will try to live through this day only, not to tackle my whole life problem at once. I can do things for twelve hours that would appall me if I had to keep them up for a lifetime.

Just for today I will have a program. I will write down what I expect to do every hour. I may not follow it exactly, but I will have it. It will eliminate two pests, hurrying and indecision.

Just for today I will have a quiet half-hour all by myself and relax. In this half-hour sometimes I will think of God, so as to get a little more perspective into my life.

Just for today I will be unafraid, especially I will not be afraid to be happy, to enjoy what is beautiful, to love, and to believe that those I love, love me."

Every day, you can make a difference through the choices you make. Happy Thanksgiving!

Another note: If you want some more inspiration, check out the special Thanksgiving post at Joyful Jubilant Learning!

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Related items

• When are you at your best? (9/9/2006)
• Pretend you create everything that happens to you (5/9/2005)
• Intending things done (2/8/2006)

A new voice emerges...

This week, I met someone I've been corresponding with because he is a reader of this blog. We both happened to be at the same trade show in San Francisco, and got the chance to sit down and chat for a while. I really enjoyed the discussion and we talked about a wide variety of topics. One of the things we discussed is blogging. You see, he has been considering blogging for a quite a while, and I encouraged him to go for it. I'm happy to see that he's done that, and is off to a great start.

Check out Derek, now sharing his thoughts at "Business Based Parenting." Today's post is on Perseverance, Persistence and Determination - which I'm taking as a sign his voice will be around for a long time. Way to go, Derek!

Pre-trip planning lists

Leaving town for the holidays? Make a list. Actually, many people have some of the more common lists covered (who's naughty and nice, who to send cards to, etc.) A list that is particularly valuable for me is my "don't forget to do this stuff."

Some things on my list include the following:

Arrange for pet sitter	Adjust thermostat (lower in the winter, higher in the summer)
Leave check for pet sitter	Turn on "out of office" reply on email
Stop newspaper delivery	Change voicemail greeting to let people know you're gone
Hold mail delivery (you can do this online in the US at www.usps.com)	Pay all bills (or schedule them in online banking)
Bring garbage from kitchen garbage can to outside can	Print out itinerary and confirmation numbers
Check weather forecast for where you're going and pack appropriately	If you're traveling internationally, ensure you have: current passports, valid visas, etc. (allow at 6 weeks for US passport processing)

This is just a sample of the things on my list, and we end up adding things to it every time. For example, 2 trips ago, we forgot my 7-year old's suitcase in her room; now, everyone must put their luggage by the front door and we double check that everyone has their bag before we leave the driveway. Last trip, I forgot my Blackberry and we almost missed our flight because I needed to go back and get it (it's also my phone).

Don't have a list? Here is a great online travel checklist, organized as a timeline - this provides a really good place to start.

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Related items

• Pack without wrinkles
• Things to do in the middle seat (6/28/2006)
• Travel: De-stress or Distress? (12/20/2006)

Yapta helped me get cheaper flights

A few weeks ago, I wrote about a free service called Yapta, which stands for "Your Amazing Personal Travel Assistant" (get Yapta now, or read my previous post about Yapta). Shortly after I started using Yapta, I bought a couple of plane tickets for a family trip and used it to watch the fares to see if they dropped. My tickets were about $760 each when I paid for them (yep, I know - pricey).

What does Yapta do?

The way Yapta works is that you can tell it what trips you're shopping for, or which tickets you've already bought. From there, Yapta starts monitoring the prices and lets you know when they drop (you can set how far they need to drop before you're notified). If the price drops, most airlines will either give you a refund or issue a travel voucher (depending on their policy) if you contact them before the price goes back up again (you've gotta act fast - those fares change quickly).

Yapta can track fares from the following airlines (currently US-heavy), but they have been adding more to the list:

• AirTran Airways
• Alaska Airlines
• American Airlines
• ATA Airlines
• Continental
• Delta Airlines
• Frontier Airlines
• JetBlue
• Midwest Airlines
• Ted Airlines
• United Airlines
• US Airways

Well, did Yapta work?

About a week ago, I got an email from Yapta on my Blackberry saying the fare had dropped, and I was elegible for a voucher from United Airlines for the difference. They even told me where to call and what to say to get my voucher (pretty cool). I called United, and the price had dropped to $601 per ticket so I got vouchers in the amount of $308.

Now that is what I call an amazing personal travel assistant. It's free - what are you waiting for?

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Related items

• Want to share my personal assistant? (5/23/2007)
• Shouldn't a business make money? (10/4/2005)
• More tools before you fly (8/30/2006)

Speed Keys for Web Applications

If you're a student of David Allen's Getting Things Done, you may know that he encourages you to do a couple of things to improve your productivity in front of the keyboard:

1. Improve your typing skills (see my previous post on learning to type)
2. Learn and use speed keys (for example, <Ctrl>+C to copy, <Ctrl>+V to paste) so you don't have to move your hands over to your mouse as much.

On point #2, I've just discovered a great (free) add-on for Firefox that lets you create speed key shortcuts for any web site or web application you wish. It's called "Splinkd" and it's really cool.

You can use it to automate things like web-based applications (Salesforce.com, for example), web-based email (Google has its own hotkeys, but this allows you to add hotkeys to Hotmail and other services), and more.

Check it out - it's a great productivity tool for Firefox (no other browsers are supported at this time).

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Related items:

• Fresh Gear: Type with your mouth (9/12/2006)
• Now, type with your hands (9/15/2006)
• GTD and ClearContext guidance (4/16/2007)

Wikis - a reason to be thankful

All right - so you already know I am a fan of wikis. But I never thought I'd actually be thankful for them (and just in time for Thanksgiving here in the US). What happened?

After a long time trying to get my daughter to thoroughly clean up her room, the best we got was a room that had most of the clutter hidden. So you can imagin how surprised I was to find that she'd done an awesome job cleaning it last weekend. Not only was it clean, it was sparkling clean.

"Wow - what brought this on?" we asked.

"Oh, I learned how to clean my room on WikiHow," she replied. We went upstairs and she showed me the printout of the article she'd found on WikiHow on "How to clean your room." The article is very good (and I've seen its results).

She methodically followed the approach in the article, and by the end of the day her room looked great. They say people are often more willing to believe things just because they're on the internet - looks like that includes taking advice on cleaning your room.

She's been trying to get her younger sister to use the directions, too. It's not working - the internet may have magical powers, but they don't appear to work as well on 7 year olds.

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Related items

• Wanna wiki? (10/29/2007)
• The dark side of wikis (12/2/2005)
• Wiki, wiki. Smooth and sticky. (8/10/2005)

Renegades Rule

I've been on a traveling spree lately and, while it hasn't provided me with much time to post here, it has given me the chance to catch up on some of my reading. One of the books that I read is Christine Comaford-Lynch's "Rules for Renegades: How to Make More Money, Rock Your Career, and Revel in Your Individuality." I was familiar with Christine from back in the late 20th century when she was a columnist for computer magazines (that's my industry). I've always thought she was very smart.

I bought the book because I wanted to find out how Christine --who never finished high school-- became a major "name" in the software industry and fostered multiple successful business ventures and made some high-powered friends along the way. I found an enjoyable read, with some fun stories and some good, reusable tips.

In some ways, this book reminds me (at least a bit) of Tim Ferriss's "Four-Hour Workweek" because Christine takes some of the same approaches for gaining advantages by understanding the loopholes and technicalities that let you "put one over on the system." By doing this, she was able to be a player in the early days of Microsoft, get job interviews (and get hired) for jobs she probably wouldn't have otherwise even gotten invited to interview for, and many other impressive things.

In this book, you're taken through a journey of discovery which led Christine to 10 Rules for renegades. My favorites:

Rule 1: Everything's an Illusion, So Pick One That's Empowering

This is a variation on "fake it 'til you make it" or, as I always say: "take responsibility for your own well-being." Essentially, this is a primer about how to anchor your focus and beliefs in a way that always helps you move toward something better. Christine shares a quick & dirty technique for setting, focusing on (then adjusting and resetting) compelling goals in key areas of your life.

Rule 6: Learn to Love Networking

OK, so some people love to network. Some don't. I am not a natural networker and couldn't learn to love it until I wrapped it up in a set of tricks and techniques to make it more fun. IIn this Rule, I found some great tips in "Essentials for Networking," and these didn't feel like they required superhuman stamina like Keith Ferrazzi's in "Never Eat Alone." Christine's tips sound more like "Networking for Mere Mortals," which is what I need.

Rule 9: Resign as General Manager of the Universe

The subtitle of this Rule is "The Control Freak 12-Step Program" and it is about how to keep from burning yourself out, driving yourself crazy obsession about things beyond your control, and generally throwing your priorities out of whack. The best part of this Rule is the "The Semi-Annual Assessment" - it's a reminder to step away from the hole, stop digging, and figure out if you're getting where you really want to go.

There's something to learn in each of the 10 Rules in this book, and Christine's colorful stories make this an easy read. This book has elements of "woman triumphs over old boys' club," but if you view it only through that lens you are missing a lot - anybody who wants to consciously exert more control over their future will enjoy this book.

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Related items

• Everything happens for a reason (11/26/2005)
• Intending things done (2/8/2006)
• [Review] Ignited! (6/12/2007)
• Breakthroughs on demand (3/6/2007)