Genuine Curiosity

Author Dwayne Melancon is always on the lookout for new things to learn. An ecclectic collection of postings on personal productivity, travel, good books, gadgets, leadership & management, and many other things.

 

Keeping Your Inbox Clean

In the last post I mentioned we'd be discussing filing and archiving strategies.  As I was working on that post, I realized I might be getting ahead of myself - before we get to archiving, let's talk about how to keep your Inbox at zero without going crazy.

Here are some tips I've adopted, adapted, and developed to reduce the effort to get my Inbox to empty:

Treat Inbox Processing as Planned Work:

When I first got my inbox to empty, it became like a game of "whack-a-mole" and I became obsessed with keeping it clear at all times.  That kept me from doing planned work, since I was so busy cleaning my inbox all the time.  If you're on that treadmill, here are a couple of tips to break the addiction:

  • Schedule some uninterrupted time to get your email done each day and try to stick to it. 
    • Be aware of how many messages you typically handle in an hour, and keep an eye on how many you get each day so you don't under-schedule this block of time.  One morning, and one late afternoon block might work best - it's all up to you.

  • Turn off your email alerts and "dings" so you don't get lured by email's siren song when you should be doing something else.  Emergency scanning is OK, but…

  • Remember the two minute rule - and try to stick to it tightly for at least 3 weeks to see if you can develop a habit.
    • Gadget Alert: For me, using the GTD add-in for Outlook has been a big factor in being able to stick to the two-minute rule - it makes it easy for me to quickly file, delegate, and defer items that would take more than two minutes to get done.

Preventive Measures:  Heading 'em off at the pass

One of the most effective ways to reduce clutter in your email inbox is to keep messages from showing up there in the first place.  Here are some ideas:

  • Use rules and tools to autofile messages
    • For example, I have a newsletter rule that moves a daily report I receive to a reference folder automatically

    • Products like ClearContext provide advanced filing aids to help you organize your email with less effort

  • Unsubscribe from newsletters and alerts you receive but don't really read.
    • When in doubt, create a rule to autofile these to a Newsletter folder, perhaps with topic-specific subfolders for each newsletter.

  • Switch to RSS vs. email distribution wherever you can, so you don't mingle reading material and actionable emails.
    • Use a reader than can archive things for offline perusal if you travel a lot - I swear by SharpReader.

    • If you're concerned you'll forget to go read them, either decide they weren't important after all or set up a periodic tickler to remind you.

  • Use an anti-spam product.
    • I'm currently using Qurb, but have had success in the past with IHateSpam, CloudMark, and other products.

    • For corporate spam blocking, consider services from companies like FrontBridge, MessageLabs, or similar technologies that filter out spam before it even gets to your mail server.

What about you - any useful tips to share? Drop me a line or leave a comment

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Getting your Inbox to Empty: Dealing with the first email purge

In Part Two of David Allen's book Getting Things Done, there is a lot of fabulous information about how to process your inbox. While I found it valuable and it worked perfectly for my stacks o' stuff, I tweaked the process a bit to deal with my email inbox.

When I started GTD about 18 months ago, I had around 8000 emails in my inbox, about 2500 of which were unread. At the time, I ran my company's IT department, which was the only way I could get away with having that much stuff in my inbox (I raised my storage quota on the mail server - not a best practice, by the way).

The "start at the top and deal with one item at a time" method was causing me to twitch, so I developed a different strategy. Here is what it looks like - if you're dealing with a big purge of email, I'm hoping some of the methods will help.

  1. Consider temporarily following a "one minute rule" for handling messages (instead of the "two minute rule" from the book)

  • During this process, I used the one minute rule for two reasons:
    • I had too many messages to afford myself that much time per message

    • I wasn't very good at judging two minutes, and ended up spending 5+ minutes on things I thought were going to be two minute actions

  1. Sort by sender, then...

  • Consider deleting:
    • Messages from people you don't know

    • Message from people who are no longer with the company

    • Newsletters you'll never read (be honest)

    • Messages from people who only send you lame jokes and hoaxes (you know who they are by now)

    • Messages from benevolent Nigerians or foreign national lotteries claiming to have money for you

  1. Sort by Subject / Topic / Conversation, then...

  • Delete:
    • Issues you don't care about

    • Outdated newsletters that are still there from the first pass

  • Delete or file:
    • Issues that have been resolved
      • Decide whether you need to file the whole thread or just the one with the conclusion

  • File things you want to retain for reference, like:
    • Interesting factoids that you want to retain for reference

    • Information for personnel files

    • Information pertinent to your job, goals, hobbies, etc.

    • Funny stuff

    • Praise and criticism (I file these under Kudos, with a subfolder for Antikudos)

    • References to useful resources

By following these methods, you should be able to quickly get rid of irrelevant messages, things you are unlikely to read, and already-processed stuff.

When you're filing, don't be shy - just throw things into a file in your email client that makes sense to you. In Outlook, you can hit ++V to quickly move the currently selected email into a file (and the dialog provides a button to create a new folder if you don't have a suitable one already). By the way, +D deletes a message -- try it out... a lot.

This process will leave you with a much shorter list of things to process, and you can then move to the more traditional "start at the top and deal with one item at a time" process outlined in the book.

Want to see the pot of gold at the end of the inbox? Click on the image at right. Got tips of your own? Please share them.

Next post, we'll deal with some ideas for setting up an email filing and archiving strategy for Outlook.

Another helpful hint:

Check out the GTD Outlook Add-In. It is now a part of my essential toolkit for helping me keep "In" empty. It includes a nice guide on GTD workflow with Outlook, and if you buy the current version you automatically get the forthcoming release that promises to add some nice new features.

There is a trial version available at the link above - why not give it a try?

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On the road with David Allen

This week, I was a part of  David Allen's seminar "GTD | The RoadMap" in San Jose, California.  In this session, there were over 140 people - all fellow travelers on the path to higher productivity with less stress. 

After my last post, I got an email a couple from my friend Phil Gerbyshak of "Make It Great!" asking what I thought of it, and what I came away with in terms of the value of the seminar.  I sent him a reply, but thought some of it was worth sharing here.

As you may know, the Getting Things Done books cover specific activities you can engage in to get your life in order, improve productivity, and "get things done."  As an adopter of the methodology, one of the challenges I've faced is making enough of the habits stick to realize ongoing benefits from the GTD process. 

"One of the biggest inhibitors to maintaining GTD is your addiction to stress.  Once the stress is gone, your subconscious sometimes does things to bring it back." 

The focus of this seminar is to ground (or re-ground) you in the basics of GTD, and it builds on this foundation to provide lots of additional color to help you personalize, adapt, and embed the methdology into your own work style.

Prior to the seminar, I was doing a lot of the right things with GTD and have been using it for about 18 months.  Although I have been realizing lots of benefits from this methodology, I felt like there was something missing. 

The seminar helped me realize where some of my gaps are and identify some actions to bring my productivity, focus, and clarity to the next level.  There is also the benefit of meeting others at the seminar that can act as a sort of support group to keep each other's activities 'on the rails' - and maintain a forum to share tips and tricks.

OK, so you've read the books - is the seminar worth attending? Short answer: Yes. 

I think it's a lot like golf - the only way to get better is to keep playing and work on your technique.  If you want to get *way* better, sometimes you need to buy a few sessions with a pro, who can help you fine-tune your game and smooth out the rough spots in your technique.  This seminar is just that - a session with a pro.

David also provides some guidance at the end of the day for making this stick once you get back to the hectic world of work.  No magic bullets, but there are some tricks to help you re-learn habits that are more effective and return to your 'zone' when you fall off the wagon.  This includes some voodoo using a paperclip that shows the power of belief and the impact of negative self-talk.

Over the next few days I'll share some other things I learned during this seminar.  You can also find some interesting perspective on this from Buzz Bruggeman who was in the row ahead of me taking notes on his PC.

Official definition of "GTD"

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GTD and another meaning for "zero peer pressure"

In a couple of weeks, I'll be at David Allen's seminar "GTD | The RoadMap" in San Jose. I'm really looking forward to it, but I feel a bit like people I know who have maid service, but they always clean up before the maid comes over - so nobody will know how messy they really are.

I have started to brush up on the old "Getting Things Done" techniques (some of which have fallen by the wayside for me). What does brushing up mean? I'm doing things like:

  • Purging my reference files to reduce clutter (makes them fresher, and gets the drawer less squinchy so it's easier to get things in and out)

  • Purging all my context lists and getting brutal with the question: "Is this item really 'someday / maybe', or is it actually 'never, get out of denial,' buster?"

  • Reviewing my lists to make sure my 'next actions' are not 'next inactions' pretending to be actionable

  • Blocking time this weekend to do a real weekly review (I totally blew this in July due to all the chaos in my life, and I am feeling the effects in my stuckness)

  • Doing a mind sweep, complete with the triggers in the Getting Things Done book

  • Listening to "Getting Things Done Fast" again [note: this program is no longer available from Davidco.com, but David tells me there are other helpful tools coming soon, and I should stay tuned]

  • Getting "In" to empty, and my email Inbox to zero

That last one is the one that's been taunting me the most lately, since it's just plain in my face all day every day. Since I've been without internet access quite a bit in the last month, the old Inbox stacked up pretty high. I know what I should be doing - I'm just not doing it.

So, this week, I set my self up for discipline by public shaming - a co-worker of mine is also a GTD practicioner, and we've agreed to ridicule each other if our Inboxes are not empty each night (beginning Monday - gotta get a running start for this one). With this new approach, "zero peer pressure" is taking on a new meaning for me.

If you want less vindictive assistance in getting right with GTD, you might want to check out a special typr of virtual book study Rosa is running on Talking Story, as well - great stuff. She calls it "MWA3P" and it merges powerful concepts from her own book "Managing with Aloha," as well as concepts from David Allen and Stephen Covey.

Note: The terms and concept in "Getting Things Done" (aka "GTD") are the killer mojo of David Allen, and he's got rules to keep people from messin' with his flavor - check them out here.

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