Genuine Curiosity

Author Dwayne Melancon is always on the lookout for new things to learn. An ecclectic collection of postings on personal productivity, travel, good books, gadgets, leadership & management, and many other things.

 

Putting the work in Teamwork

Recently, I've been involved in some discussions about team dynamics in corporate environments. Specifically, discussions about how teams hold each other accountable, remain focused on the "bigger we," and improve the team's ability to work together.

In my career, I've been part of lots of teams - ranging from the criminally dysfunctional to the high-performing. One of the things I've noticed is that the better the team, the better they want to be - and the more they focus on improving team function.

One of the teams I'm on now is working improving team dynamics, and we're preparing for our first meeting soon. This has sent me back to my bookshelf to review my "top 5" books that have made their mark on me in this area.

I'd like to share my short list with you, and invite you to share any gems of your own with me in the comments.

  • The Five Dysfunctions of a Team: A Leadership Fable
    • This is an easy read with some hard advice. It describes a team engaged in some destructive, disloyal, and counterproductive habits - many of which sound exactly like some of the screwed up teams I've been on. Through the fable in this book, you learn how to do things the right way (or at least in a much better way) with a strong focus on holding each other accountable. Every team can learn from this book.
    • My top takeaway: Focus on results and insist on mutual accountability through constructive conflict.
  • The Offsite: A Leadership Challenge Fable
    • I've reviewed The Offsite here before. This one (another fable) focuses on team dynamics but on provides some tools to figure out whether you have a process problem or a leadership (or leader) problem.
    • My top takeaway: Create a unifying purpose and don't let ineffective leaders destroy the team.
  • Managing with Aloha
    • This book isn't just about teamwork, but teamwork runs through it. Concepts like "The Daily Five Minutes" are written from the perspective of a manager connecting with their team, but I find this concept - and many others in this book - can be applied to increasing the effectiveness of your relationships with peers / team members. This is another book I've reviewed here.
    • My top takeaway: Effective teams require people to feel respected and valued, even when things aren't going well.
  • Silos, Politics, and Turf Wars
    • Well, Patrick Lencioni gets to be on my short list twice (he also wrote the "Five Dysfunctions..." book above). You've probably seen the dynamic in teams where it's always "their" fault, and the easiest way to get ahead is to make the other people in the room look bad (and you usually do that behind their back). This book helps you deal with these bad behaviors and get them out of your team - they have no place in an effective team.
    • My top takeaway: Work toward "the bigger we" and stop the in-fighting. Your business should be focused on collective success in the market, not individual success inside the company walls.
  • Why Smart Executives Fail
    • OK, OK. So this isn't a book about teams, but it is a book about leadership and leadership debacles. It's useful, however, for anyone in a leadership position to better recognize their contribution to dysfunction. Remember what you've brought to the party. There is a spot-on summary in this post at Aussie Rules.
    • My top takeaway: If your team is dysfunctional, you are probably part of the problem.

I've read lots of other good books, but found these to by my preferred "must re-visit" list around the topic of team effectiveness.

What books are on your short list?

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"Outliers" really stands out

I've enjoyed Malcolm Gladwell's books in the past (I thought "The Tipping Point" was excellent, but thought "Blink" was just Ok in comparison). I just finished reading "Outliers" and it is by far my favorite Gladwell book so far (on a side note, it's also the first book I read on the Kindle 2).

In Outliers, Gladwell seeks to understand why some people excel in life. Is it "natural talent and ability?" Is it hard work? Is it luck? Can it be replicated?

Fascinating case studies

The reason I enjoyed this book is that it presents intriguing findings woven into fascinating stories. Some of the topics include a discussion of lots of odd phenomena and stereotypes:

  • Is there a "best" time to have been born?
  • Are the most successful people those with the highest IQ's?
  • Why are so many successful professional hockey players born early in the year?
  • Are Asians really better at math? Why or why not?
  • Do lower income students tend to do worse, academically, than those from higher income families?
  • Why are there so many Jewish lawyers in New York?
  • Does ethnicity play into likelihood of plane crashes?
  • Why were the Beatles, Bill Gates, and Bill Joy so successful and influential?

The answers to all of these - and more - are covered in this book. Or at least Gladwell's convincing theories are covered!

Engaging reading

Gladwell has perfected the art of drawing you into an intriguing story, then presenting a research-based analysis of why things occurred the way they did, the interactions & influences that were involved, and giving some serious "think about" material.

The best thing about the stories is that they feature real people, including Gladwell's own family. Comparing the opinions, thoughts, and actions with how things turned out can be fascinating - you can see the flaws in some of the thinking, but can also see how you may have made the same flawed decisions if you were immersed in the same situation.

Still not convinced?

I searched this book for a short example I could share in this review to get you jazzed about the book, but they were hard to condense into a paragraph or two. So, here is something to chew on that might get you thinking:

  • Gladwell analyzed the 75 wealthiest people in history - starting with Cleopatra and the Pharaohs of ancient times (Bill Gates is #37 on that list, incidentally, when the wealth figures are normalized)
  • Fourteen of these 75 are Americans born within 9 years of each other in the mid-nineteenth century - that's almost 20% of the wealthiest people in thousands of years - all born in a historical blink of an eye

Curious how that happened? You'll find out in this book. And it relates to the answers to most of the questions I listed above.

If you haven't done so yet, I recommend you read Outliers - and I'd love to hear whether you enjoyed it as much as I did.

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Laugh to death by PowerPoint

I’m always on the lookout for ways to make PowerPoint more interesting.  In the past, that’s been things like using “Beyond Bullet Points” and whatnot.  Here’s another idea:  be funny.

I stumbled across the YouTube channel of a comedian named Tim Lee, who uses PowerPoint in his act – and he is very good! Check out the video below (or use this link).  If you like it, be sure and subscribe to Tim Lee’s YouTube channel.  Enjoy!


Related items:

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Cracking The Leadership Code

I just finished reading “The Leadership Code: Five Rules to Lead By,” from Harvard Business Press. In my experience reading these Harvard Business Press books can be hit-or-miss, since some of them can seem a bit dry and theoretical.  For me, The Leadership Code was definitely a hit.

Find the winning formula

LeadershipCodeThe book set out to objectively determine:

  1. What percent of effective leadership is basically the same? Are there some common rules that any leader anywhere must master? Is there a recognizable leadership code?
  2. If there are common rules that all leaders must master, what are they?

The authors benchmarked a number of high performers and figured out the answers to these questions and collected some fantastic best practices along the way.

Five rules for leaders

There are five “rules” presented in the book, each accompanied by a set of diagnostic tools to help you determine where you and your organization are in relation to the high performers in the study.  Some of the tools focus on your strengths and weaknesses as a leader, while others focus on how functional or dysfunctional your organization may be.

The rules are:

  • Rule 1: Shape the Future
  • Rule 2: Make Things Happen
  • Rule 3: Engage Today’s Talent
  • Rule 4: Build the Next Generation
  • Rule 5: Invest in Yourself

At this point you may be thinking, “What? Those rules don’t don’t seem very exciting.” 

But don’t let these descriptions fool you – The authors present compelling content about accountability, goal setting, true leadership, staff development, dealing with conflict & alignment, and strengthening your own individual skills.

Some things to think about, and some things to do

Each of the rules is discussed in detail, beginning with the findings from the study and a summary of the key capabilities effective leaders demonstrate for that rule.  After a discussion of the findings, the authors typically move into guidance on how to figure out where your gaps are in relation to the ideals.

For example, there is a “Leadership code self assessment” test to help you figure out your relative strengths and weaknesses in 5 critical areas, which map to the 5 Rules:

  1. Strategist
  2. Executor
  3. Talent Manger
  4. Human Capital Developer
  5. Personal Proficiency

When you take the assessment, you’ll find you have strengths and weaknesses.  The authors found that effective leaders never scored below average on their weaker disciplines.

After you determine your strengths and weaknesses, how do you exploit your strengths and improve your weaknesses to at least average?  Good news:  the authors do a masterful job of providing practical, actionable advice for each rule.  I think the reason the advice rang true was because much of it comes in the form of stories from the high performers, who provide details on how they tackled shortfalls in each of the areas (including some war stories about when things didn’t go very well. 

The stories from the high performers made the rules feel “real” and helped me understand how these best practices can be applied in the real world.

Crack the Leadership Code

One important message I took away from this is that there are repeatable best practices that can help improve your leadership in any organization.  In other words, if you aspire to become a great leader, there is hope.

The other thing I noted is that the best practices were very congruent with some of the values-based leadership books that have made such an impact on me, like Managing With Aloha, and books I feature in the book list in the left sidebar of my blog.

In short, I highly recommend The Leadership Code.  If you want to find out more, the authors have also provided some resources (free and fee) at their book site.

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Road Rules (are you the truck or the squirrel?)

Andrew Sherman recently released a book called “Road Rules:  Be the Truck.  Not the Squirrel.” which uses an interesting approach to explain some powerful business and relationship principles.  The book relates life concepts to driving rules, which I think are an excellent memory aid.road_rules

In the book, there are 12 “essential rules” to help you share the road of life.  This book is an easy read, as the material is relevant and the writing style is very engaging.  A lot of the advice is very common sense kinds of information, but the metaphors in the book provide new triggers and different perspective on when, why, and how to use certain techniques to better interact with the world.

Signs of life

Want a taste?  Well in the chapter “Pay Attention to the Road Signs of Life,” Sherman uses common road signs to take us through a number of critical skills.  Here are 2 examples from the chapter:

lane_ends  Pay careful attention to changes in your roadway of life that are truly inevitable.  You may be cruising along in your lane of choice, only to learn that you will be out of runway sooner than you expected.
caution Don’t speed past and endanger people working in teams when they are trying to be productive.  If you cannot add something to the process, do not interfere, impede, or endanger it.  Be respectful to those that are trying to make your pathway more passable.

Keeping it between the ditches

I liked the whole book, but there are a few chapters that really rang true for me.

  • The first is “Embrace Your Dashboard,” which is about determining the indicators, metrics, and “gauges” that will help you monitor your progress, live a more balanced life, and keep yourself on track.  There is some good advice in here.
  • The second is “Be Guided By Your Navigational System,” which is about planning your trip so you know where you want to go, being ready to take a detour if you get blocked, and listening to advice and feedback (like traffic reports).
  • The third is “Accidents Can Happen Even to the Best Drivers,” which provides tips to handle life when things don’t go your way.

In summary, this is a fun treatment of some serious content and is a good resource for honing your skills so you can be a better driver on the road of life.

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