Genuine Curiosity

Author Dwayne Melancon is always on the lookout for new things to learn. An ecclectic collection of postings on personal productivity, travel, good books, gadgets, leadership & management, and many other things.

 

Review: Divide or Conquer

Management books typically aren't riveting. This one grabbed me from the start.

It's Diana McLain Smith's "Divide or Conquer," and the thing that grabbed me were the stories / case studies presented in the book. The first "meaty" one analyzes the "Steve Jobs and John Sculley days" of Apple, and does a phenomenal job of breaking down the dynamics, dysfunctions, errors, and blind spots that caused all kinds of turmoil at Apple, ultimately ending in Steve Jobs being removed from his job.

The interesting thing about this case study and some of the others in the book is that Jobs and Sculley were friends in the beginning, but parted with bitterness and frustration. This kind of thing happens all the time in business and personal relationships, and this book seeks to help us understand why and suggests ways to prevent it from happening.

I see dead people

The first key is to be able to recognize the signs when things are on the wrong path. Smith provides some great models, examples, and techniques to help you here. More importantly, she provides some tools to help you push the reset button and try to get things on a healthier trajectory.

Brilliant stuff, and very practical.

Not navel gazing

A lot of books about improving communications and relationships seem very touchy-feely and don't seem like things that would work in the world I live in. This book's not like that. Sure, there are plenty of things about feelings and emotions, but the approach is a bit more logical / clinical than I usually see in these sorts of books. I really like it because it deals with people's egos and insecurities, but in a way that seeks to find out what's going on behind the actions, and provides suggestions for how to improve and change the situation, rather than just getting better at sucking it up.

In short, this is an excellent book if you are trying to improve the dynamics of your relationships - particularly work relationships where you are dealing with lots of egos, turf wars, and things of that sort.

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Improve your productivity: Establish your operating principles

Last week, I posted about some excellent analysis by Tim Ferriss ("You wouldn't like me when I'm unproductive...") comparing the "fighting styles" of various productivity gurus. If you aren't familiar with Tim's work, he is the author of "The 4 Hour Work Week," which is chock full of ideas to change you life. It certainly changed my mental models in a significant way.

Anyway, browsing around Tim's blog, I stumbled across his Flickr photostream where I saw the photo at right. It depicts a set of operating guidelines he developed while working with a department in a Fortune 500 company.

I really like this concept, and my colleague Matt and I are just beginning to experiment with our own variations of this approach. If you break down what's on the board, it has an excellent set of guidance embedded in it:

  • Throttle back on email. Don't check it constantly, and don't do work email away from work.
  • Focus on a few specific, high value activities per day.
  • Record your results - and if you're on a team, let the team know what you're doing (I love that they are using a Wiki for that).
  • Minimize unproductive chatting.
  • Focus on one thing at a time and avoid the overhead of multitasking. (My buddy Gene and I use the analogy that even though an air traffic controller has lots of planes queuing up, each one should only land one plane at a time.)
  • Get out on time. I think this has a good psychological effect for driving better focus, and helps prevent tasks from expanding to consume all the available time.

I'll keep you posted on how it goes with our experiment. I don't know if I can go quite as "purist" as what's on this board. For example, given how my work is structured, it's unlikely that I'll totally eliminate all after-hours email in the near future, but I can certainly do less of it.

Even so, I definitely think establishing some operating guidelines like these will help me and the others on my team.

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Control for team projects

I've been test driving a web-based project management tool called Projjex, and it is pretty cool. I'm using the free version, which is limited to a single project (but supports multiple users/participants for that project). Even with the single-project limitation, the free version of Projjex does a nice job of showing off the UI and features of the tool.

The user experience is very straight forward, and I can see myself using this to track progress on more complex personal projects, as well as using this for group collaboration.

Easy setup

Projjex makes it easy to set up a new project, add users, and begin adding and assigning tasks. If you want to migrate from an existing project management tool, they offer easy imports from Microsoft Project, Basecamp, or a CSV (comma-separated value) file.

The most common functions are easily accessible from within a project, via a straight-forward Edit menu (at right).

There are also so very good video tutorials in the product so it's a snap to get going.

Easy management

Projjex provides a clean dashboard to monitor the "next action" or "next in line" tasks and their owners (click the image below for a larger view - you may have to click it again in the window that pops up to get it to fully zoom).

The dashboard makes it very easy for a project manager to use for tracking and bugging people with due or overdue tasks.

There is also a good interface for scheduling and timing meetings, including distributing attachments along with the meeting invitation. However, I wish it had a bit more functionality to record meeting notes and associate them directly with meetings, as well as providing built-in functions to track open and resolved items, meeting objectives, etc. Perhaps in future versions... (though you can probably work around this with their powerful, collaborative Notes features).

Room to grow

For more projects and additional features (like time & cost tracking, and more disk storage for storing and sharing documents), you can upgrade to a higher level package. There are 4 fee-based subscriptions available (Team, Professional, Corporate, and Enterprise), each with a progressively higher monthly fee so you can scale up as you begin to use Projjex for more projects.

Check it out for free

As with many other web-based apps, this one is easy to try for free. Head on over to Projjex and sign up for your free account, or at least go through the Projjex overview tour if you have projects to manage. And you might want to keep an eye on these folks - they seem like they know what they're about.

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Executive Stamina

In another example of a book that comes into my life at an opportune time, I have been reading a book designed to help you systematically achieve higher productivity and better "balance" in life. The book is "Executive Stamina: How to Optimize Time, Energy, and Productivity to Achieve Peak Performance," by Marty Seldman, PhD and Joshua Seldman and I am hooked.

This book is similar to another book I've read and liked (but never reviewed) called "Find Your Focus Zone." However, I find Executive Stamina to be more "prescriptive" -- and its focus and style resonated better with me.

One of the authors of Executive Stamina is a clinical psychologist who's done corporate coaching, and the other is a respected cycling and fitness coach. They combine their respective disciplines in an interesting way, producing a guide that is designed to help people manage the natural peaks and valleys of mental and physical energy.

Stop the Thrash

This book is more than just an energy management guide - it also presents some very powerful exercises to help you improve the results you get in life.

Essentially, Executive Stamina seeks to keep you from "topping out" in your career - reaching that point where you hit a performance / interest plateau from which you cannot recover. As shown in the diagram at right, from the book's introduction, the key is to avoid reaching the point of diminishing returns in your work - avoiding what I like to refer to as "thrash."

The book is divided into 5 major sections, each focusing on models and assignments to deal with a specific aspect of your life - resulting in a combined set of skills to keep you out of the Danger Zone shown on the chart. Here is a brief rundown of what you can expect in each section:

  • Work / Life Alignment
    • This section focuses on introspection and answering hard questions about your priorities, values, etc. with the goal of helping you reach your career sweet spot.
    • This was by far the most difficult section for me, since it prompted me to revisit past situations in which my choices probably weren't well-aligned with my values. For the same reason, this was also one of the more impactful sections of the book.
    • My favorite tool in this section was the "Minimums and Shifts/Drifts" model, which is a tremendous focusing tool to drive specific action towards goals, and identify shortfalls quickly while you can still do something about them.
  • Building Your Stamina
    • This is a very prescriptive section, primarily dealing with stress management, exercise, nutrition, and other aspects of physical health & stamina.
    • I had a lot of favorite tools in this section:
      • the Lifelong Fitness Plan
      • the instructions on Meditation and Breathing Exercises
      • the comprehensive guide for "Workday Yoga" which includes yoga exercises designed to be performed at work.
  • Optimizing Job Performance and Results
    • This section focuses on getting better at finding and focusing on high-payoff activities - increasing your win rate, and raising the value of your output.
    • The tools in this section are very simple, and very much aligned with many of the productivity/time management frameworks I know and love. I particularly liked the portions on "Dealing with Toxic People" and the tips and techniques for overcoming procrastination.
  • Career Management
    • In this section, the authors focus on the fact that there is a big difference between high productivity and reaching your peak potential. With that in mind, they arm you to tell the difference between the two.
    • This section is still about personal elements of your performance, and provides a lot of guidance on preventing career mis-steps. However, it goes further and pulls in tools to help you look outward to figure out when other people are discounting your achievements, so you can prevent them from hampering your progress.
    • My favorite tool in this section is the one on Organizational Savvy, which includes the "Org Savvy Chart" to assess your strengths and weaknesses in this area.
  • Personal Relationships
    • The final section of the book emphasizes that personal relationships are a thread that winds through all of the previous chapters - personal relationships play a significant factor in reaching your peak potential.
    • Interestingly, this section describes how you can apply the tools from previous sections to systematically set goals and improve your relationships by focusing on high-payoff aspects of those relationships. Very cool.

Hopefully this gives you a taste for this book. It's smart, actionable, and well written, and I think it is a must-have for any executive (or anyone who aspires to be "master of their destiny").

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Eluma: Browse, organize, and share

I do a lot of online research on a variety of topics - work, personal, etc. However, I'm not very methodical about cataloging the links I find. As a result, I have a lot of unruly bookmarks (favorites) that I've accumulated. I save some of them "just in case," others I intend to check periodically (but often forget), and still others were bookmarked for a short term need but they hang around even though I'll probably never click on them again (tracking pages for orders, for example).

I recently found a tool that seems to be helpful in taming these bookmarks while making it easier to organize and share the "finds" I unearth while online. The tool is called "Eluma," and it's free.

Organize as you browse

Eluma makes it easy to flag, file, rate, subscribe, tag, and "compartmentalize" the sites and pages I discover, by providing a user-friendly toolbar.

Additionally, you can attach notes to a page for later reference.

From a higher level organizational perspective, you can organize your information sources in a number of ways - by source type, by topic / category, you can use tags, and you can create your own Collections. The Collections aspect is very useful - more on that later.

Track and get reminders

I follow a lot of topics - some by looking at web pages, some by subscribing to RSS feeds, some through searches, etc. The challenge is remembering to look at all these things so I don't miss something I'm interested in. I have solved some of this by using things like Google news alerts and that sort of thing, but the problem is that I still have a number of things to check - email alerts, an RSS reader, manual perusal, etc.

Eluma makes it easier to bring all of these different sources together (plus a few more) and set up customized searches and alerts so I am notified when something new comes about in one of the sources I'm monitoring. I've only been using Eluma for a few weeks, but the aggregation and alerting features have already saved me some time.

Read about the topics you're following

In this area, Eluma is quite a bit like any other reader - you click on the source you want to read, and it presents you with the latest information from that source. It will track what you've read, what you haven't, and you can configure the time horizon to tell Eluma how long to keep the news items.

One thing that is nice - it collapses into a "mini" mode, which reminds me of an IM client (see screen grab of the window, at right). When you click on a topic, it creates a "sidecar" windows that contains the content associated with what you clicked on. This is a nice compromise of using minimal screen real estate when you're not actively using Eluma, but expanding to give you lots of on-screen data when you are using it.

As I've mentioned in the past, one of the criteria for a suitable feed reader for me is that it must handle offline reading so I can catch up on my feeds when I am on a plane. I'm happy to say that Eluma handles this pretty well, and I've been in touch with their developers and they have plans to make this offline functionality even more robust and flexible in the future. The added functionality will allow you to flag a feed for special treatment so that Eluma will not only cache the feed content, but will cach a certain depth of links beyind the feed items, as well.

Share what you've found

One of the cool aspects of Eluma is that it is associated with a sort of "community" of other Eluma users. As you find interesting items and information sources, you can rate them and share your ratings with the rest of the community. This can help separate the wheat from the chaff when you're diving into a new topic, and tap into the power of the community.

I mentioned Collections earlier. This is a notion that allows you to create predefined "groups," filters, and profiles of information sources. You can, of course, use these to help you organize your information flow, but you can also publish these to others - either the whole community, or to individuals you invite to share them. This is pretty nice - I'm just getting into them, but I think this could be one of the power features of Eluma, transforming it from an organizational tool to a collaboration tool.

Way more than I can cover here

My summary here is just scratching the surface - Eluma is a very feature-rich and flexible tool. It's free to try, and I rcommend it if you're someone who likes to follow a lot of online information and are tired of turning to a huge number of tools to get the job done. Find out more at Eluma's web site.

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