Your iPad sucks - here are 6 examples why

"Your iPad sucks" - ?!?  OK, I was just trying to be dramatic.  I really like my iPad, but I've had a number of discussions with people recently who want to get rid of their laptops and only use their iPads.  I don't think I'll ever get to that point.  Why?  Because I think the iPad is inadequate for some critical business tasks.  Here are 6 examples:

• Working in more than one app at once.  Sure you can switch around between apps on the iPad, but when you really need to have two apps open at the same time (for example, putting a lot of elements of data from a spreadsheet into a Word doc, that switching back & forth is maddening.  The iPad's lack of true multitasking, along with its fullscreen-only presentation model don't cut it when it comes to multitasking.
• Managing files. Managing files on an iPad is very difficult - the security restrictions on iOS alone make this a nightmare.  When you extend this to content-sharing / collaboration sites (Sharepoint is one example) it is very challenging to do any sort of complex file management.  Even DropBox and iCloud, which are fairly iPad-friendly, make file management painful beyond a few rudimentary functions.
• Managing email, especially offline.  My biggest pet peeve with iOS?  I can't delete email when I'm not online.  Often, I like to take advantage of flight time to clean up email.  The iPad is fine for responding to emails but you can't delete or file email when you are not online.  This makes it impossible for me to consider the iPad as my primary email client.  Combine this limitation with the lack of good file management (for attaching files, for example), and it falls short of productive.
• Multi-channel social media.  If you want to monitor multiple avenues of social media and online content, you're going to want a "real computer."  If you want to monitor Twitter and Facebook, you can sort of do that with clients like TweetDeck.  However, if you also want to follow a few RSS feeds, read a blog, along with monitoring Twitter, Facebook, Google+, Yammer, and things like that - and you want to do it while getting your day job done at the same time - you'll quickly hit a wall, even with the fancy new Android-like notification tray in iOS 5.  
• Content production.  Whether you are producing music, video, doing photo editing, etc. you will be far more productive on a real PC than you will on an iPad.  Yes, I know - you can do basic editing, apply filters, and things like that on the iPad.  But if you want to get real work done, pull out your PC.
• Spreadsheet work.  When reviewing and editing spreadsheets, the iPad just frustrates me - I want to be able to zoom, move around, select multiple cells, look at function references while creating formulas, and things along those lines.  I just can't do that on my iPad.  Maybe I could use several iPads together…nah.

These are just 6 reasons I will be using my PC for real work.  I'll still use my iPad for content consumption, meeting notes, on-the-fly research, etc. and taking advantage of its 10-hour battery life as much as possible, but I won't be ditching my laptop any time in the foreseeable future.

What about you - have you successfully moved away from computers to using your iPad as you sole / primary device?  What have you learned and have you successfully overcome any of the obstacles above?

Presenting with a pocket full of cobras

I was just reading an article on Harvard Business Review's blog, written by Kare Anderson - it is called "Make Your Message (Almost) as Vital as AIR." It is a great set of guidelines to help make your message more impactful.  She uses the acronym "AIR" to represent three aspects of effective messages - here is a brief recap:

1. Actionable:  "To secure connection with your intended audience or market, aspire to offer the equivalent ease of Amazon Prime's one-click buying."
2. Interestingness:  "Make your message so unexpected, novel, provocative or otherwise odd that they are compelled to pay attention even if they are supposed to be doing something else."
3. Relevance:  "You can increase relevance by getting specific sooner. That may mean you capture fewer people overall — but you will capture more of the right people, the people you need to reach."

In addition to resonating with the advice in this article, I absolutely agree with Kare's conclusion: 

Crafting a memorable message will make you more quotable, will keep you at the top of people's minds, and will ultimately inject your life with more opportunity and adventure.

Is your message lost in the noise?

I commented on Kare's article on the HBR site, but wanted to elaborate a bit here about just how vital the "Interestingness" part of this formula can be.  

As you may know from my writing on this blog, I spend a lot of time doing presentations and leading discussions as part of my job in a software company.  In addition to trying to create Actionable, Interesting, and Relevant messages, one of the big challenges I have is delivering my message in a way that allows me to not only compete with the "ambient noise" of daily life but to get people to stop what they are doing and engage with me.

Often, especially when I'm presenting to large groups at conferences, I can see people with their heads buried in their email, Facebook, or some other online activity.  I try not to take it personally and, in fact, I try to frame it as a challenge:  How can I pull them away from other activities enough that they begin to engage in my topic?

Got a cobra in your pocket?

As I mentioned in my comments to Kare, I used to work with a guy that I described as having a "pocket full of cobras."  Why?  

Any time he started to get attacked in meetings, or feel uneasy with the topic at hand, he had a knack for coming up with some tangent that sucked everyone in and got everyone focused on something new.  Kind of like if he'd pulled a cobra out of his pocket and thrown it on the conference room table - if that happened, no matter what you were doing a moment before you'd instantly turn your attention to the cobra. 

My coworker used his cobras as a way to deflect and distract, but I believe you can create your own collection of cobras that you can use to compel and focus your audience.  After all, when presenting, or writing, or even trying to lead a discussion in a room full of coworkers, sometimes it can be good to "shock the system" with a dramatic, controversial, or unexpected injection of provocative content.

Be prepared.

Some of my favorite communicators are great at grabbing your attention, and have developed their own "pockets full of cobras" to help keep you focused on the right things.  Some of the things I've seen work well include:

• Stories:  Telling an interesting or personal story to illustrate one of your main points can be very effective.  People tend to remember stories, so you'll increase the likelihood that they'll retain your key points if you wrap them in good stories.
• Pictures:  I've seen a (welcome) trend away from bullet points toward evocative images.  These work most effectively when combined with good stories, as described in the previous bullet.
• Polls:  Want to engage the audience?  Be ready with some questions that require them to answer, vote, or otherwise respond.  If you do this early in the presentation, you'll keep them on their toes - after all, if there is going to be another quiz, they're going to pay more attention.
• Small group discussion with a report back:  This doesn't work for all topics, but it can be effective to get the audience engaged, take the 'burden of content' off your shoulders, and inject new ideas into the group.  Get each table to go off and work on a problem (could be the same problem for everyone, or a collection of relevant problems), the get each group to report back about their group's ideas or proposed solutions.
• Videos:  Videos or film clips can often switch things up and get people to pay attention to what's going on in the room.  
• For example, I once did a presentation that used an excerpt from the movie "The Blind Side" to frame a discussion about the need to make a radical change in companies' approaches to their information security strategy.  I then told a story to connect my concepts to what we saw in the video clip.  I got lots of feedback from the audience for months afterward, talking about how much they remembered that presentation and used it as a reminder to think differently about their security strategies.
• Step into the crowd:  Move into the crowd, or take a step into the crowd.  That little bit of "hey, what's this guy up to" can shift people's attention.  And, they'll be less likely to do email or Facebook with you walking around behind them!
• Contrast:  What do I mean by contrast?  Contrast could be silence.  It could be a loud noise.  It could be a goofy exercise.  Just find a way to break the flow of the discussion in a noticeable way, and you'll increase the chances that people will shift their attention to where you want it to be.
• One cool trick I've learned is the "blank screen" technique.  In PowerPoint, you can just hit the "B" key on the keyboard and your screen turns black.  Do that, and people stop reading your slides and look at you.
• Another cool trick if a lot of people are having side conversations is to just stand there and look at them without saying a word (or, if you don't want to stare at them just look out into the room).  After about 5-10 seconds, they'll probably stop what they are doing and look at you.  Boom.  You have them back.

These are just a few of the productive cobras I've developed.  Do you have any other ideas or techniques that sound anything like this?  How about sharing them?  I'd love to put some more cobras in my pocket.

Free lesson on getting your inbox to zero

As many of you know, I'm quite "into" following trends in personal productivity.  Today, during my news crawl, I noticed that Lifehack.org has a limited-time offer to get a free "LifeHack Lesson" on how to get your inbox to zero.  Of course, I couldn't resist so I clicked on the link in the article to check out the advice they're giving.

Well, I must say the advice looks pretty good. It's a short, prescriptive guide for getting your inbox to empty - just as advertised.  If you're looking for a good little program to get "in" to "empty" head over to LifeHack and grab a copy before the free offer expires.

Still "Managing my Now"

As for me, I'm still using Michael Linenberger's "Managing Your Now" system, with ToodleDo as my task repository - just as I described a few months ago.  It is still working very well for me, though it still isn't always automatic.

The challenge I have is that I've switched from Outlook (where Tasks were in the same pane of glass as my email & calendar) to a hybrid solution comprised of a few different apps.  I find that that small amount of friction still gets the better of me sometimes, and I forget to check my lists as often as I should.  If you've found a good solution to this kind of problem I would love to hear it.

I'm tempted to put a goal in Beeminder to coax myself to develop a more disciplined set of habits around this, but haven't quite been able to pull the trigger on that one yet.  We'll see...

Begin with the end in mind

I have been traveling a lot the past couple of weeks and was catching up on my reading today, when I learned that Stephen R. Covey died on July 17, 2012.  Apparently, he had a bicycle accident back in April and died of complications from the accident.  I am sad to see him go.

Back in the late 80's, I started to get into time management in an effort to be more productive.  Like many people at the time, I began with a Franklin Planner and even took a course on how to use it.  The Franklin method made a big impact on me and helped me begin my decades-long relationship with productivity methods.  In the 90's, I discovered Covey's book, "The 7 Habits of Highly Effective People," which helped me re-frame why I did things and helped me more consciously work on more impactful activities.  This matrix is one I still think about as I plan what I want to work on:

From this book, I began to embrace the "Sharpen the Saw" concept and tried to spend more time in Quadrant 2, Important but Not Urgent.  I also learned the value of outcome-oriented thinking with his principle to "Begin With the End In Mind," and tried to create mutually beneficial results with his admonition to "Seek First To Understand."  Very powerful and motivating stuff.

Dr. Covey's work has influenced me quite a bit - in fact, my first post on this blog was a review of his book, "The 8th Habit."

I have since turned to other methods for the "how" part of productivity (such as David Allen's Getting Things Done, and my current favorite system, Michael Linenberger's Master Your Workday Now), but Stephen Covey's work is still my anchor for the "why" part of productivity.

Rest in peace, Dr. Covey - and congratulations on a fine legacy.

5 Ways Taking Classes Helps Improve My Skills

This week I was reminded of a great way to improve your skills:  hands on practice in a well-organized workshop or training program.  In my case, I took some "boot camp" courses in computer hacking at a security conference to brush up on my skills and learn about new tools.  I felt like I was getting rusty and wanted a refresher.  Boy, was it fun!  [Note: I don't hack things for malicious reasons - I help people secure things for a living, and a strong defense requires a deep knowledge of how the attackers will come at you.]

I try to keep up with things from online sources (blogs, discussion boards, etc.) but it is difficult to internalize some of this without sitting at the keyboard and trying some things.  In this regard, the workshops I was in had a few key advantages:

Access to experts who can help you learn

I am generally good at solving problems because I have a good mental process for figuring things out.  However, sometimes I know what questions to ask but not how to get the answers.  This happened a lot in my class.  

One of the instructors set the stage nicely for this by saying, "I won't tell you the answer, but if you ask me the right question I will tell you how to get the answer."  Essentially, he was testing for whether or not we grasped the concepts behind the problems we were trying to solve; if we understood well enough to formulate the right question, he would point us to the right tools, resources, or processes for us to research how to get the answer we were looking for.

Access to others with different approaches

Another aspect of the classes that I liked was how we compared solutions and approaches after each challenge.  Each student would independently solve the problems, then we'd talk through how we got to the solution at the end.  I learned a bunch of techniques from other people that helped me improve my own skills - in other words, when I saw a method that worked better than my approach I added it to my arsenal.

We also learned about tools and tricks to make things easier - typically leveraging a proven process, or automation, or resources we didn't know about before the classes.

A safe environment to try new things

We were all in the classes to learn new things, so there was no stigma attached to making mistakes, and no shame in asking for help.  

Also, the people who conducted the classes provided us with a fantastic assortment of systems to hack, each with different operating systems, different vulnerabilities, different kinds of target "prizes," etc.  This is very difficult to come by in the real world unless you have a pretty sophisticated lab setup. It felt kind of like a playground.

Competition fuels the fire

In a lot of classes, there are competitive exercises intermingled with the learning exercises.  My classes were no exception - we had several "capture the flag" scenarios that allowed us to compete with each other to see who could achieve the goal first.  This was a lot of fun, as it forced us to apply the things we'd been learning but put some time constraints on us.  That made it feel much more real, and not so academic.

Feed the thirst for knowledge

The other side effect?  I now want to learn even more about the topics I worked on in class.  I have a long list of things that I touched on in class, but want to research more deeply.  And I want to check out a few training classes that can help me get there faster.

There you have it - 5 ways classes helped me improve my skills.  There are other benefits (met some great people, got CPE credits, etc.) but these are the ones that will keep me coming back.  What about you?  Have you taken a course lately?  It might be a good way to get you into a new mode of learning and improve your skills.