I just read a great article on Success Begins Today about how to become a better (more effective) listener. Check it out - and there are a few more follow-on articles related to listening, including how to become a better marketer by listening.
Genuine Curiosity
Author Dwayne Melancon is always on the lookout for new things to learn. An ecclectic collection of postings on personal productivity, travel, good books, gadgets, leadership & management, and many other things.